Who is this for?
Whether your business operates in retail, commercial sectors or both, Onsite 7 enhances your operations from day one.
Trusted by Fenestration, Construction & Trade businesses across the UK, Onsite 7 was designed with ‘your business’ in mind and not your customer.
We want to ensure that you are in the driving seat when dealing with the running of your jobs and the management of teams. It's better to be proactive rather than reactive.
Some examples of Retail & Commercial Sectors we specialise in:
Has this happened to you?
False complaint!
Has a customer called you to complain about their installation or service... only to find out once you have driven out to the site to address the complaint that the issue doesn’t relate to your project... or wasn’t even an issue in the first place?
Accusations!
Has a customer accused your company of damaging their property during an installation? Have you found that you are then unable to prove that it may have been damaged before your team began?
Compensation!
Has a customer requested compensation for inconvenience should their job have been delayed, even though they may be a big part of the reason as to why that job was delayed in the first place?
Complete or incomplete?
Has a member of your team advised that a job or installation was complete, only to find out days/weeks later that it wasn’t complete? Has this cost you money? Or, maybe this has really soured the relationship with your customer?
Delayed payment!
Have you struggled to obtain final payments from your customers due to a change of contract, delay or an issue that wasn’t recorded properly?
Don’t let your businesses and finances be negatively impacted when you can do something about it!
We have experienced all of these problems... and more. Onsite 7 was created to provide the balance that your business needs, helping you have full visibility of a job end-to-end. This will help you to react faster and with total accuracy. You are our customer and your business comes first.
How Can Onsite 7 Help Your Business?
Hear from our customers
Create, capture, store and recall
Whether you’re a carpenter, painter, builder, double glazing installer or nationwide construction firm... Onsite 7 can help your business create, capture, store and recall site records, videos, photos & notes.
It will not just help you provide proof of your work quality... it will help you get paid by your customer for the work you have done!
This process also helps with maintaining Site Safety provisions, Staff locations job status
Team / Job Calendars
Using in the instant calendar feature, allows you to either plan your own working week as a small business, or for larger businesses, provides the ability to see your entire team / job / & job status in one simply calendar view.
This powerful feature comes with Onsite 7 as standard and will help streamline business processes as well as providing quick responses to questions / queries when they arise.
Structured, yet flexible
Every stage of the customers job can be edited and recorded, including:
- Sales Stages
- Survey/Measurements Stage
- Installation/construction stage
- Service/Maintenance stage
This allows you to review notes, attachments, photos, images from previous site visits that have been completed by you or other team members and much, much more.
NOTE: The Onsite 7 stage headings are customisable and can be edited by the Onsite 7 team to suit your business
Protect your job, protect your business
Never before has there been such a need to provide evidence of the work you have completed.
- Prove you carried out the work to the highest standard
- Prove work was completed on time
- Prove the site was left clean and tidy
- Prove the products are in full working order
Domestic Customers - If your project is for a domestic client – then they can rate their experience on the onsite mobile app, and sign onscreen, agreeing they are happy with the product or service
Commercial Customers - If your project is for a commercial client – then the onsite contractor / user / engineer will sign onscreen, agreeing the job is either complete or not complete
Simple and yet complete
Almost every trade industry submits completion paperwork/certificates/invoices of some kind at the end of a job/project. You can store all of these documents in your customer job file easily and quickly.
With one click you can download any document/image/video or job pack you wish and send to your customer if they request these items... again allowing no excuses for non payment.
